Your satisfaction with your Program, Product or Service is important to us. Yet, because of the extensive time, effort, preparation and care that goes into creating and/or providing our Programs, Products, Services and Program Materials, we have a very strict refund policy. Most of our content is digital and therefore, a lengthy refund policy could result in the theft of our materials.
Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our 1:1 Services or Programs, and no refunds will be provided to you, except under one condition: Please submit evidence within 30 days of purchase that you’ve completed the course modules, done the work, and show that even after taking action, the instructions and methods haven’t worked for you. This applies to any of our Courses or Products. Please note, there are no refunds (and no exceptions) on memberships, group coaching, or 1:1 coaching.
If you are unhappy with your purchase, we welcome you to email us at contact@mlccoaching.com to provide feedback.